Terms of Service

1. Acceptance of Terms

This Agreement is a contract between you and Hefei TouYang Information Technology Co., Ltd. (operator of the "TouYang" platform, hereinafter "the Platform") governing your use of the Platform services. By registering, logging in, browsing or using any service of the Platform, you acknowledge that you have read and agree to all terms of this Agreement. If you do not agree, you should stop using the services and deactivate your account. You must be at least 18 years old to use the Platform; users under 18 may only use it under the supervision and consent of a legal guardian.

2. Changes to This Agreement

The Platform may revise this Agreement in response to changes in laws and regulations or operational needs. Material changes will be announced on the site; continued use after publication constitutes acceptance of the revised version.

3. Nature of the Service

TouYang is a marketplace where travel authors publish field-tested itineraries ("Guides") they personally completed, with real receipts and verified data. Guides are records of the author's own past trip experience — informational content, not travel agency services, tour guiding, or booking.

Guides listed on the Platform are priced in Chinese Yuan (CNY). For international users, USD prices are displayed for reference only at a simple 1:1 nominal display rate. All transactions are settled in CNY; the CNY amount shown at checkout (converted at the Platform's prevailing exchange rate at order creation) shall be final.

4. Accounts

You may register via email (international users) or Chinese mobile number. You are responsible for the security of your login credentials and for all activities under your account. You may not transfer, sell or assign your account to any third party. Providing false information or violating Platform rules may result in suspension or permanent termination of your account.

5. Access to and Use of Content

After purchase you obtain a personal, non-transferable licence to read the full Guide, including shop names, prices and pitfall notes. Sharing, reselling, redistributing or publicly displaying paid content (including screenshots, exports or derivative versions) is prohibited and constitutes a breach of this Agreement. Watermarked exports are traceable to the purchaser.

6. Transactions and Payments

Payments are processed via WeChat Pay or Alipay. Orders that remain unpaid are cancelled automatically after the timeout window. Coupons are granted per Platform rules and carry their stated validity; abusing coupon mechanisms may lead to cancellation of the coupons and related orders. Availability of payment methods for overseas users is subject to the payment channels actually supported by the Platform.

7. After-Sales and Refunds

You may submit an after-sales request via your order page within the after-sales window (7 calendar days after payment, subject to the period published by the Platform). A refund will only be approved if the Guide content is materially inconsistent with its published description. The following are NOT refund grounds: information naturally changing over time (prices, opening hours, road conditions) — such changes are inherent to travel information, and creators may release free updates for purchased Guides, but the Platform does not guarantee continuous updates by any creator; subjective dislike of content whose preview was available before purchase; issues resolvable via free updates.

If approved, refunds return the actual CNY amount paid via the original payment channel. Refund decisions are made by Platform arbitration; abusive or fraudulent refund requests may be declined and may affect your account status.

8. Intellectual Property

Authors retain copyright in their Guides and grant the Platform a non-exclusive, worldwide licence to display, distribute, promote and sub-licence the content on the Platform for the operation of the service, on the revenue-sharing terms agreed in the Author Content Agreement. Platform software, design, branding and compiled content are protected by law. Unauthorised scraping, mass copying or commercial use of Platform content is prohibited.

9. User Conduct

You agree not to: publish or transmit unlawful, defamatory or infringing content; attempt to circumvent payment, watermarks or access controls; submit fake reviews, fake field-walked reports or fake receipts; harass authors or other users; or use automated tools to interfere with the Platform.

10. Travel Risk Warning and Disclaimer

Guides document outdoor and travel activities that carry inherent risks. The Platform and authors do NOT organise, lead or accompany your trip. You undertake any journey at your own decision and risk, and are solely responsible for assessing your health, skills, equipment, weather, route conditions and exit options. Compliance with local laws, regulations and closures is your responsibility. You are strongly recommended to purchase appropriate travel insurance before departure. The Platform and authors are not liable for accidents, injuries, losses or violations arising from your travel.

11. Limitation of Liability

To the maximum extent permitted by law, the Platform's aggregate liability for any claim relating to a Guide is limited to the amount you actually paid for that Guide. The Platform is not liable for indirect or consequential losses.

12. Infringement Complaints

If you believe content on the Platform infringes your rights, submit a complaint via the on-site channel with your identity and ownership evidence. Verified infringing content will be removed.

13. Governing Law and Disputes

This Agreement is governed by the laws of the People's Republic of China. Disputes shall first be resolved through negotiation; failing that, either party may submit the dispute to the competent court where the Platform operator is domiciled.

14. Notices

Notices are delivered via in-site messages, the message centre, or announcements on the site. Notices delivered this way are deemed written notices and duly delivered.