TouYang

My Orders

Track your purchases, versions and refund requests.

How refunds work

  1. Coverage window: you may file an appeal within 7 days of payment. After that, refunds are no longer supported for any reason.
  2. Valid reasons: not as described, fake field-test, copied / infringing content, other violations. Outdated info or price changes are not refundable.
  3. Process: "Request refund" on the order card → describe the issue and attach screenshots → platform arbitration (resolved within 3 business days) → refund if granted. One open appeal per order at a time.
  4. Tracking: progress is shown on the order card, and past appeals are listed inside the appeal dialog.